We’re here to help you care for your pet with the best quality and value every day. With our Petbarn Price Guarantee, if you find a lower price on an identical product in stock at an Australian competitor, we’ll match it instantly at the time of purchase.
How It Works
1. Contact Us
- If you’d like to price match in-store, simply show the lower price to a team member at the front counter of your local Petbarn store.
- If you’re shopping online, contact our Customer Service team via LiveChat at Petbarn, by calling 1300 655 896, or by emailing info@petbarn.com.au. Our LiveChat team can create a coupon code for you to use on your online purchase.
2. Match and Save Instantly
- Once the price match is approved, we’ll match the competitor’s price on the identical product before you complete your transaction. This applies to both in-store and online purchases, as long as our terms and conditions are met.
Important Terms and Conditions
- The competitor product must be identical, in stock, and from an Australian retailer.
- Some sites are excluded if they don’t meet our terms and conditions.
For all terms and conditions, please refer to our Price Guarantee page
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Thank you for choosing Petbarn! We’re committed to offering the best service and value to help you care for your pets.
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